19th July 2018
Thank you!
Thank you all so much xx.
29th May 2018
Wonderful Service!
Wonderful service given to our 11 year old daughter, professional and very thorough- all whilst being very caring. Thank you.
3rd May 2018
A Pleasure!
Dapo and all the staff make dental visit a pleasure! Thank you so much.
25th April 2018
Excellent Service!
As always, service was excellent and always put patients at ease!
23rd April 2018
Always Feels Good
It always feels good to come to the dentist now, very friendly and everyone makes us feel at ease. We love Dapo & Staff. Many thanks=
17th April 2018
Root Canal Treatment!
Amazingly gentle and trustworthy. Almost fell asleep. Can't recommend Dapo enough!
31st March 2018
Lovely!
Dapo lovely as always. Best Dentist Ever!!-
22nd March 2018
Helpful!
As always everyone really friendly and helpful. Lovely coffee- x
13th March 2018
Made to feel at ease!
Brilliant! Made to feel at ease
14th February 2018
Beyond Brilliant
By far the best Dentist I've ever had. Beyond briliant!!
14th February 2018
Always Friendly
Always friendly and as stres free as possible- Thank you!!
12th February 2018
Excellent Treatment
Excellent and friendly. Best family surgery we have had Thnaks Dapo!
7th February 2018
Excellent Treatment
Brilliant. Many Thanks for excellent treatment!!
4th February 2018
Pain Free
Pain free emergency abscess treatment on a Sunday! Thank you x
31st January 2018
Relaxing
Relaxed atmosphere, good treatment
30th January 2018
Many Thanks
Dentine replacement fits well! Many Thanks
17th January 2018
Fortunate
Dapo is always excellent. I am fortunate to be her patient. Nothing more to be said only Thank you
17th January 2018
Always Happy
Dapo is great and a very skillfull dentist. I know I can trust her with my teeth. Always happy, Thank you!
15th January 2018
very nervous
Will never use another dentist Dapo is brilliant. This is from a very nervous patient.
11th January 2018
Excelllent service
As always excellent service and care!
09th January 2018
5 stars!
Dapo was amazing as always and made Bodhi feel confident and comfortable 5 stars! x
08th January 2018
Always a Pleasure
Very efficient, pleasant and always a pleasure to see Dapo and her staff. x
05th January 2018
Excellent
Very good treatment.
03rd January 2018
Fantastic
Fantastic, Skillful & Lovely 🙂
03rd January 2018
Nice
Really nice Dentist, feel better about continuing treatment after seeing Dapo!
03rd January 2018
Excellent
Excellent!.
02nd January 2018
Excellent
Excellent as always.
19th December 2017
Excellent service
Dapo's dentistry skills are second to none, there is no doubt in that! But her ability to make you feel comfortable and at ease every single time is quite the attribute. A very kind, understanding professional who i would recommend to anyone - and I can't forget the rest of the team, always so joyful and welcoming the moment you walk through the door, adding a little touch of fun to the visit! Couldn't praise Dental397 enough.
19th December 2017
Wow
For a number of years I have been very n
nervous of the dentist. When I finally decided to visit Dapo and her team I was looked after extremely well and as time went on my nerves melted away. The way Dapo and her team work is highly professional and they always put people at ease. As for my teeth, I am now completely out of pain and all problems have been sorted. I HIGHLY RECOMMEND!
13th December 2017
Good Experience
As usual as good experience as you can get at a Dentist. Pain free! Friendly and cleanest teeth ever! Happy Christmas all
12th December 2017
Gentle Service
Such Gentle attentive service thank you
12th December 2017
Faith restored
Used to hate the dentist. Not now. My Faith in dentistry restored, always good banter with the team
7th December 2017
Merry Xmas
We wish you a happy Xmas and Thanks for your first class attention and help at all our visits
1st December 2017
Thank you
Thank you so much for the wonderful treatment you gave me. You were kind, careful and very efficient. Thank you.
24th November 2017
Fantastic Dentist
Thank you for all your care through the year. Always a very happy place to visit x
24th November 2017
Excellent and Friendly
Everyone at Dental 397 are Team players. Thank you 🙂
23rd November 2017
Thank you
Dapo and Everyone at Dental 397, Thank you for all your wonderful help and treatments as always so welcoming.
4th October 2017
Fantastic
Fantastic Work Guys. I've got my smile back! Thank you
4th October 2017
Happy Patient
I saw Lauren the hygienist today and I'm really happy with the hygienist. First time in my long life I am so happy with the hygienist work. THANK YOU!!!
27th September 2017
Highly Recommended
Such an amazing Dentist and Assistants!! Can't recommend enough!
22nd September 2017
WOW
Wow!!! So yesterday we decided to extract one of my upper wisdom teeth... scary experience!! I had a tooth extracted before by another practice and when it came around, the pain was unbearable, I was crying and my mouth bruised, and taking pain relief, so when Dapo said about removing my wisdom tooth yesterday all this came flooding back with a few tears while waiting, I kept thinking. I'm on a late shift at work, how am I going to cope when I come around..... I have a lot of confidence in Dapo and her work as she's built my confidence up so she started, well after Dapo started not even a minute later the tooth was out and I was being cared for ready to get to work. Yes that's right, after having a tooth out, back to work... no bleeding, no bruising, no sore mouth, not even late for work. Amazing!!!
Dapo has pure confidence in the work she does, asking if I was okay, talking me through it and Loraine the dental nurse checking on me as well, talking to me about after care. In a league of their own. Thank you dental 397 x
22nd September 2017
Fantastic Dentist
This dental practice offers a friendly, relaxed atmosphere, beautiful premises, with ample parking which is refreshing in a city environment.Dapo has been my dentist for some time now and is very approachable, friendly, warm and thorough.
As a nervous patient Dapo has definitely calmed any fears I had prior to joining her practice.
I have always been happy with the treatment that I receive from Dapo and her team, first class x
4th September 2017
Fantastic Dentist
Must say Lauren did a really wonderful scale and polish. Very thorough!!!
8th August 2017
Absolutely AMAZING
Lovely team, great care. Real attention to detail. I had a hygienist appointment, and I am over the moon with the results, it looks like I have new teeth. They check on you throughout your treatment to ensure that you are comfortable, and they really do care. Cannot believe I didn’t find out about this dentist until now! This is without a doubt the best dentist in the area and I will most definitely be back
11th August 2017
Sincere And Warm
Dapo's amazing dentistry skills, her caring, sincere warmth and cheerful personality, have changed a visit to the dentist from the traumatic experience it once was for me. It's obvious that dentistry is more than just a job to Dapo – it’s a vocation! So thank you so much to Dapo and all the lovely staff at Dental 397 who always go out of their way to make me feel welcome.
11th August 2017
Excellent care
My gums had been bleeding for years. Now they don't – thanks to excellent, holistic care from a genuinely caring dentist.
25th July 2017
Moved Mountains
The team moved heaven and earth to get me an emergency appointment. I saw Dapo who was utterly charming and, more importantly, calming.I am now a devoted fan/patient. I have some serious work to be done but I feel so safe and even optimistic for the first time in many years. I wouldn’t hesitate to recommend this team. The reception staff couldn't do enough so what a wonderful welcome (a new experience I must say)
23rd July 2017
Much Priase
cannot praise 397 dental enough. As a very anxious patient I usually find dental treatment extremely unpleasant but the wonderful staff made me feel relaxed and comfortable. Dapo created such a safe and calm environment; it is the best dental experience I have had! Thank you.
12th July 2017
Best Experience Ever
The best experience I have ever had in a dental practice. Everyone in the practice is extremely kind, friendly and considerate. Very clean and a nice, calming environment, with lovely lovely staff. I have had three wisdom teeth removed with them recently and the dental practitioners always kept me informed about the process, made sure I was alright and were very understanding throughout my experience with them.
The service is organised and professional, very friendly, and I felt like I had a clear understanding of what procedures I needed and why, and really appreciated that clarity. I really can’t applaud them enough, they are so lovely and I can’t imagine my case could have been handled better. Big thank yous to these lovely people!
2nd June 2017
Best Dentist
Best Dentist I’ve ever had. Caring, good listener, and not patronising. Puts me at ease. Great Team, Thank you!
31st May 2017
Great Welcome
We have been coming here for years, twice a year for check ups. Always a great welcome from them all and great professional treatment.
Thank you
18th May 2017
The Pain Has Gone
Its 10.30pm on Thursday night and I am working a late shift. I just wanted to say a massive thank you to you all. I have been in awful pain for over two months and within the space of less than 24 hours the pain has gone. The pain had been getting me down which is rather ironic as I was on pain killers that are anti-depressants.
The welcome I received from Lorraine was fantastic and very refreshing as my previous experience with front of house has been awful. Lorraine clearly knows that the first person a patient meets give the impression for the rest of the practice and Lorraine is a fantastic ambassador for Dental 397.
I was very impressed with Dapo, who made me feel at ease and comfortable throughout. The nurses were all very friendly and good decent folk. I found it a pleasure being in all of your company. Thank you so much for all your help I am genuinely deeply grateful.
10th May 2017
Definitely Recommend!
Dental 397 is such a welcoming and comfortable place! The staff are both professional and intentional! I went in with pain in my mouth and left without it because of their care! Definitely recommend!
28th April 2017
Wonderful new dentist
Best move ever to a now wonderful dentist and staff- very caring. Thanks as usual! From a previous nervous patient; Not nervous anymore!
26th April 2017
Thank you so much
Excellent team here at 397. So friendly and welcoming. Thank you. x
21st April 2017
Anything To Drink?!
As soon as I walked in through the door at Dental 397, I was made to feel welcome. The practice manager/receptionist, Lorraine Shelley, who knew beforehand that I was nervous, was kind and reassuring; I couldn’t have asked for a more caring response to my extreme anxiety.
I was then introduced to Dr Aleksander Srokosz, who was amazing. He has a gentle and kind manner that instantly put me at ease. He explained everything thoroughly and gave me constant reassurance throughout my treatment. I had to have root canal on a wisdom tooth (it doesn’t get much worse than that), and I could not believe how painless it was.
After Aleks administered the local anaesthetic, I didn’t feel any of the subsequent work that he carried out on my tooth – I was impressed. I also couldn’t help but be impressed by how conscientious, meticulous and thorough Aleks was throughout my treatment. I felt safe in the care of such a highly skilled dentist.
The two dental nurses – Hannah Fay and Hannah-May Jones – were warm, caring and attentive and looked after me well during my two appointments – thank you!
I also met Dr Oladapo Olotu (the principal dentist at the practice) while I was there and she was lovely to me. I have to admit though, I was rather taken aback when Dr Olotu asked me on several occasions if I wanted anything to drink – most dentists would think this beneath them.
I have visited many dental practices over the years (having moved around a lot) and have never met such sincere and caring people. The number of times I have been disappointed, either because the dentist is not caring or patient with nervous individuals such as myself or the staff are unfriendly, have been numerous. So, to have finally found a dental practice in which everybody cares is truly wonderful. Thank you all at Dental 397, I feel fortunate to have found you.
Dr Olotu and Dr Srokosz at Dental 397 are happy to take the time to sit down and talk to their patients and do their best to help them through their fears. Surely, a hallmark of compassionate dentistry.
19th April 2017
I Enjoy the dentist!
I shouldn’t enjoy coming to the Dentist- but I do!! Such a fantastic team. Love Helen x
11th April 2017
Quality Care
The quality and care I receive at Dental 397 is beyond compare.From the cleanliness of the surgery to the caring professionalism of Dapo and her team, it is exceptional.It’s not just the high quality dental work using the latest technology and surgical instrumentation but the thoughtful little extras (often at no charge) which demonstrate just why this practice excels in customer care.
30th March 2017
Faith Restored
After having a dental trauma, I required quite extensive treatment. Aleks made me feel fully involved along the journey and explained every step thoroughly. He has restored my faith and increased my confidence when visiting the dentist. Every aspect of the experience was fantastic and my teeth are just awesome, so thank you!
24th March 2017
No words
I honestly don’t have enough words to describe my experience today. I am a 30 year old mother of one with A LOT of dental problems and the absolute biggest fear of the dentist. (I've always said I would rather relive my son's C-Section any day than to have any dentist come near me after a terrible experience I had as a teenager).
I came across this practice by accident when looking for a emergency dentist after the millionth sleepless night filled with toothache. I didn't know what to expect. A lot of dentists have turned me away because of my level of anxiety or forwarded me to have my dental work at hospital which i have never followed through due to me other biggest fear… being put to sleep. Today i had a troublesome tooth removed that has desperately been needed to be gone for YEARS!
This tooth… has been the crux of all my problems in recent years. Many dentists have told me it will only be possible to remove this tooth by oral surgery under a general anesthetic. So when I was told today that they were going to remove it I went into a full blown anxiety attack. Well, can I just say ... she did the most perfect job.
Oladapo is the first dentist to ever be able to get the job fully done because of her incredible ability to ease my anxiety and say all the right things to make me feel safe and confident in her hands. She has literally changed my life. I have no after pain. No swelling. And during the procedure every second I was expecting the worst only to find I had been met with the absolute best dental care I have ever experienced in my life.
She is thorough yet gentle and places great care on her patience giving you all the time you need with an incredible amount of patience. She showed great knowledge in health and made me realize and learn so much why I need certain work doing to my teeth. With great care and amazing work she removed my troublesome tooth (or what was left of it) with no problem at all, the tooth many dentists told me needed to be surgically removed and that I would need to be put to sleep for, she removed!!!!!!
And while she did I felt absolutely no pain, didn’t need stitches or surgical work and made me as comfortable as she possibly could. Once my anxiety eased I swear I could have fallen asleep while she did the work! This is the longest review i have ever left in my life but it is so deserved as this experience has changed my life. I cannot wait now (believe me i never thought i would see the day where i would say that) to have the rest of my teeth sorted out by her. I am actually excited. I cannot wait to be healthier, happier and PAIN FREE!
All thanks to Oladapo. The most incredible dentist i have ever had the pleasure of meeting. And trust me, i am a tricky patient. Riddled with anxiety and terrible teeth. It says a lot coming from me 😉 as every dentist has only terrified me. Not Oladapo. Thank you SO MUCH. If dental angels exist… they exist here at Dental 397!
23rd March 2017
Excellent
I am always nervous when visiting a dentist but here everyone is very friendly and Dapo puts me at ease. She is an excellent dentist. Thanks to everyone
3rd March 2017
Really Happy!
I came in today for front teeth fillings and I couldn’t be happier with the care I received! All the staff are absolutely amazing. Aleks and Hannah were caring, gentle and made my dental experience perfect (if that’s possible), I’m so happy with my teeth and can’t thank all of you at dental 397 enough for giving me my smile back!
All staff are welcoming and nothing is ever to much trouble. I have recommended you to several people now and I will continue to do so. All of you together have given me my confidence back.
Lorraine was really great with talking me through the money side of things and answering all my many questions!
Please thank Aleks and Hannah for me as I can’t stop smiling!! And Aleks was just brilliant. Thank you all so much (a now dentist loving patient)
16th February 2017
Fantastic
Absolutely fantastic experience, would highly recommend. Very welcoming staff and amazing customer service.
13th February 2017
Brilliant
Brilliant place, very welcoming and very caring. Never hurt you and always help you out! All the staff are so kind! Lovely place, wouldn't go anywhere else!
13th February 2017
Professional
Very professional and excellent service
10th February 2017
Exceptional service
I have had a lot of work done over the years with Dental 397 and the service you receive is exceptionally.
Dapo is the most gentle and understanding dentist your likely to meet. Lorraine and Hannah are fantastic dental nurses with a very personal and understanding touch.
I have but only praise for the practice and it's staff. If you want exceptionally service with pain free treatment I urge you to come and visit Dental. Beautifully decorated and furnished with a personal touch, the practice will leave you feeling easy and ready for any treatment along with the caring and understanding staff.
9th February 2017
pain free treatment and excellent results
Wow! I cannot recommend Oladapo Olotu highly enough. On-going dental issues with children, one very nervous, after a poor experience elsewhere, who now is very happy to visit!
We have had fillings, x rays, injections, abscess drainage, all with the utmost gentle, pain free treatment and excellent results, plus preventative advice. Recently Dapo fitted a Maryland/Front tooth with attached fake gum for my teenage son, his front tooth was knocked out. It looks unbelievable and completely real, took great patience, effort and skill to mould and fit this!
If in the future an implant is needed we will not be going anywhere else. Have recommended many friends, very good value. I often am not charged for quick drop in visits and appreciate the phone calls the next day to check that everything is OK.
8th February 2017
Good Things
Heard good things about this clinic, first impressions great, clean, lovely decor, friendly, efficient and flexible with appointments. Lorraine and Hannah are wonderful Dental Nurses whose genuine concern and experience is obvious and appreciated. A fantastic dental practice
8th February 2017
Homely feel
Fantastic surgery with a real homely feel. Surgery was clean, comfortable and very welcoming. All staff extremely friendly and explained everything. Easy to get to and ample parking. Perfect!
8th February 2017
Answered emails during christmas
Dental 397 is a fantastic dental practice. I had a wisdom tooth extracted by Dapo; the tooth was impacted which made the extraction difficult (it took 1 hour), and I was in pain for a few weeks afterwards. However, Dapo and her team were fantastic throughout the process; during the extraction itself she and Hannah (the dental nurse) made me feel relaxed and at ease, and in the immediate aftermath the careful explanation of what she had done and what I should do next was reassuring.
For the next few weeks (during the Christmas period) Dapo answered emails and saw me several times – including on Boxing day – to check up on me, give me advice on how to manage the pain, put in/take out stitches, and ease my worries. The gum has now completely healed and I am pain free. I cannot give enough praise to Dental 397, and thoroughly recommend them.
I live in London but travel down to Exeter (where my parents live) simply to use their services; I wouldn't go anywhere else for treatment. Thanks so much guys!
25th January 2017
Cup of coffee
Starting with a warm welcome and a cup of coffee through a sensitive and thorough New Patient assessment I was continually reassured by Alex and Hannah that I was in the hands of professionals who cared for me as a patient.
I was provided with verbal and photographic information regarding my teeth and requirements going forward, and was given impartial advice regarding what procedures might be necessary or not; although the decision was left to me. To be highly recommended
18th January 2017
fantastic job
Up to date – polite reassuring friendly and didn’t feel rushed Fantastic job thank you
2nd January 2017
great practice
A great practice with attentive and welcoming staff. Felt very at ease throughout and was pleased with the results. Thanks Dapo!
23rd December 2016
safe
I have never felt so safe and confident in the dentist as when Dapo and her staff looked after me. I would recommend this practice to anyone. Thank you so much. A much smilies person 😃 Kay
28th December 2016
excellent dental care
I have been with the Dental 397 practice for some time now and cannot recommend them highly enough. Dapo (Oladapo Olotu) who is my Dentist is excellent and explains everything she is going to do in a way that it is very reassuring and easy to understand.
All the Dental Nurses/Receptionists are very friendly and put you at ease when you are undergoing any treatment. The reception area is very welcoming and relaxing I would recommend Dental 397 to anyone looking for excellent dental care.
23rd December 2016
Total trust
As I've grown older, I've become more and more terrified of going to the dentist but Dapo has cured that. I have total trust in her, she has a good manner with her patients and takes time and care. I had a crown last year that is a long procedure and I was absolutely fine and relaxed throughout! I never thought I’d be able to do that. Thank you
21st December 2016
I'm A dentist myself and I choose dapo!
I am a dental surgeon myself and I met Dapo on a hands-on course two years ago, where we were practising composite restorations.
During that day I got to know her as a very sympathetic lovely person and a very skilled professional. Now I needed some dental treatment myself and I chose to get it done by Dapo.
I am very pleased with the results she was able to achieve for me and impressed by her skills and quality of care. I can highly recommend her and this practice.
Thank you 🙂
21st December 2016
Highly recommended
Friendly, accessible, efficient, unrushed, and providing a full discussion about treatment options. Highly recommended - Tony
16th December 2016
Thank you all
I would highly recommend this clinic. The dentist and all the staff are extremely professional and kind! I would recommend this practice to anyone! Thank you all !!!!!
15th December 2016
Infected Wisdom tooth!
After being in lots of pain with a wisdom tooth which had become infected I was thankful that I have a fantastic dental practice to call! I phoned at 8.30 and got an emergency appt at 11am. Alexander was absolutely fantastic and he made me feel so at ease. The dental nurse was lovely and very friendly. My tooth is healing nicely and I’m no longer scared of the dentist!!! Just wanted to say thank you for making me better before Christmas!!!
15th December 2016
Aleks was absolutely amazing
This is by far the most caring, friendly and professional dentist surgery I have ever been to. I am a very nervous patient due to previous dental work. I saw Aleks and he was absolutely amazing. He was so caring and explained every step throughout the process. I could not believe the attention to detail my filling was both completely painless and looks just like a tooth. Aleks had taken great care to match the shade and pattern of my other teeth and the results are incredible. All the staff were so kind and i am so impressed with the service, I have already booked my follow up. I highly recommend Dental 397.
15th December 2016
Gentle dentist
It is wonderful to come to a very gentle dentist and if you need antibiotics they are supplied so one doesn't have to go to a pharmacy.
15th December 2016
I'm a nervous patient
I have been with Dental 397 for a while now. I originally joined because I'm a very nervous patient and they offered sedation, however this is no longer available and despite my anxiety I have remained with Dental 397. The time and patience they have with their patients is outstanding. They make me feel at ease and i can honestly say that i don't miss the sedation. They have changed my attitude towards visiting the dentist and all the dentists there are lovely including the dental nurses who also have empathy for nervous patients. Many people ask me why I don't go to NHS if I don't need sedation and I say to them that I stay with Dental 397 for the friendly welcome and superb dentistry. I would not hesitate to recommend Dental 397 to others, especially those that are anxious like me. I can't thank them enough.
12th December 2016
Excellent work!!
At last I'm not scared to come to the dentist. Excellent work!!!
All the staff are very helpful and considerate
12th December 2016
complete professionalism
From the moment I arrived at the practice to the moment I departed after the whole treatment process (2 visits) I found nothing but complete professionalism by all involved with Dental 397. The atmosphere was totally relaxing and the dental treatment that i received was given in the most informative manner one could wish for. At all times I was educated on the whys and wherefores on what was going on and at no stage was I in any doubt on what was occurring. After both visits I received a phone call within 24 hours inquiring after my health and any after effects of the treatment.
I cannot give praise enough for the whole experience that I encountered with Dental 397, Dapo and the other members of the Team. I'm convinced that at one point on the main visit (3 hours treatment) I fell into a light sleep, I was that relaxed.
Total satisfaction from start to finish.
29th November 2016
Lovely practice
Today was the second time I have visited this lovely practice. The staff are friendly and explain everything throughout the treatment to make you feel at ease. I would highly recommend Dapo and the hygienist here.
29th November 2016
so friendly and helpful
A great dental practice. The team are so friendly and helpful. It is a professional yet relaxed environment. I could not rate them highly enough. If you are looking for a new dentist go and see Dapo!!
23rd November 2016
Very patient with me
Aleks is the only dentist I will come back to now. I am a very nervous patient. He is very patient and has never hurts me.
23rd November 2016
Very professional and thorough
A very calm environment. Very professional and thorough. I feel like I always get the best treatment I have ever had.
22nd November 2016
Thank you Dental397
I am glad to have found someone who takes their time and explains as they go along what they are doing. Thank you Dental397
18th November 2016
squeaky clean almost sparkling
First ever visit to see Trish the hygienist,very thorough-my teeth are squeaky clean almost sparkling. A lovely welcoming friendly relaxed surgery.
16th November 2016
great people
Great people and really friendly and informative. Usually a nice experience.
16th November 2016
Very friendly
I enjoy coming here. Very friendly and helpful team.
14th November 2016
efficient, professional and friendly
Everyone is always very efficient, professional and friendly.
Almost a pleasure to come here 🙂
10th November 2016
compassionate
Friendly, compassionate and professional.
All staff are very approachable and willing to help with any concerns.
10th November 2016
Polite and friendly
As always, pleased with everything and the advice given. Staff as always again very polite and friendly.
10th November 2016
Smiling, happy people
Always happy to come here and visit the practice.
Always smiling and happy people around which makes treatment easier.
9th November 2016
Made to feel welcome
Well what can we say, even though Joergem doesn't like coming to the Dentist, all the staff here have made us feel relaxed.
All the treatment have been excellent and we are made to feel welcome.
9th November 2016
Going the extra mile
Thank you Dapo and your assistant for a wonderful and professional service. Dapo, thank you for your kindness and caring assistance. I am now confident, with my new smile, to look for employment next year and smile confidently at my son's wedding next October.
After my last treatment my car wouldn't start and the kind and helpful assistance of Lorraine calling on a friend to help me start my car was really going the extra mile. Thank you to a wonderful team!
8th November 2016
My first choice of dental practice
I have been going to Dental 397 for the last 11 years and had extensive work done. To say I am fearful of dentists and change would be an understatement.
It took many appointments for me to get comfortable with the previous owner but would still get that knot in my stomach and shake constantly whilst sat in the chair. When I realised that the practice had changed hands I put off my appointment for as long as possible until I couldn't bear the pain any longer.
It's no exaggeration to say that I sat shaking and crying during the first appointment with Dapo but she did her best to put me at ease with her warm welcoming smile and friendly personality, expertise, honesty and absolute professionalism. I no longer put off my appointments and no longer get that horrid, tight knot in my stomach. It's obviously still not my first choice of place to hang out but Dapo and her practise are definitely my first choice of dental practice.
The waiting room is clean, bright, fresh and reminds me of a sitting room with comfy chairs, drinks and up to date magazines (not that there's ever time to read through them as appointments are always on time).
The staff are also warm and very welcoming. Lorraine the head nurse has been there for as long as I've been going and her calm and friendly nature help to keep me calm before heading into the chair.
I thoroughly recommend Dental 397 to everyone especially anyone that is as fearful as me of the whole experience not just being in the chair.
8th November 2016
good and caring and gentle dentist
Walked into Dental 397 with toothache after a few days of pain and swelling. What a good and caring and gentle dentist. I had total confidence in her. Thank you to all the staff who were very informative, helpful and full of smiles.
7th November 2016
best service I have EVER received from a dentist
First time I visited this practice was due to an emergency (broken tooth). Dapo saw me the same day it was so refreshing to receive a warm welcome when I arrived at the practice – she’s such a nice person and puts you instantly at ease.
I would recommend anyone to go to/switch to this practice. The premises are immaculate and you really can tell the team care about how it looks and the service they provide. Dapo as a dentist is very professional and gentle and so I would, without hesitation, also recommend her for anyone who is nervous of visiting a dentist for treatment.
By far the best service I have EVER received from a dentist and was so impressed I signed up to the practice before I left. More dental practices should take a leaf out of Dapo's book!
4th November 2016
The loveliest ladies
These lovely people are my dental team. Dapo, Lorraine, Hannah and Amanda xxxx. For years I had a dentist who, to me, was reminiscent of a battlefield surgeon in the American Civil War!! Because of that, I didn't go to the dentist for quite a few years. Then I signed up with these wonderful people. AND NOW, I look forward to going!!
No stress, no pain, a lovely atmosphere, everything explained to me - and a bag of goodies when I leave. The loveliest ladies that I have ever let loose on my gnashers. AND they donated nearly £300 to my abseil for the CHSW. Angels - in scrubs !!! xxxx
4th November 2016
no stress
Having had difficulties from an early age visiting the dentist, I have now found a practice where there is no stress on the patient and where everyone is happy and full of smiles.
I would recommend Dental 397 to anyone, particularly to those who have had less care and more stress elsewhere.
2nd November 2016
Do not hesitate!
I am a nervous patient but I would not hesitate to recommend Dapo Olotu and her excellent team. Dapo is always very welcoming and positive. She is very patient and will always listen to any concerns you may have. She takes her time to answer any questions you may have very comprehensively and is so gentle in administering any treatment necessary. To summarise the dental care Dapo provides is very affordable and excellent in quality. DO NOT hesitate to visit her and her team. I can guarantee that you will be very pleasantly surprised
2nd November 2016
second to none
The most professional and friendly dental practice I have had the pleasure of attending. Nothing was too much trouble, excellent communication throughout. My treatment was first class from start to finish. I have no hesitation in highly recommending this practice; customer care and professionalism were second to none. Thank you.
1st November 2016
My teeth look great
I am very pleased with my Cfast treatment. My teeth look great and Dapo has been lovely to see. Great with my two boys at check up today. Thanks.
29th October 2016
kind and caring
Thank you for everything. You were all so kind and caring.
29th October 2016
Staff are great
I am a very nervous patient, but I felt very at ease. Dapo was very gentle and reassuring. the staff are also great.
29th October 2016
I shall keep coming
Although it is a long way for me to come, I shall keep coming to this surgery because I always feel welcome and well treated. Thank you for your good work.
28th October 2016
treatment of the highest standard
Between us, Sandi and I have been very nervous of going to the dentist all our lives. Now, having found Dental 397, we both feel very happy to come here knowing that we'll be treated with care and respect and that the treatment will be of the highest standard.
28th October 2016
more patience and care
Before visiting Dental 397, I had a lot of anxiety about dental visits. However this is much improved and my dentist takes things at a good pace for me, explains everything and gives more patience and care than I've experienced anywhere else.
28th October 2016
extremely good
The staff were very kind and helpful. Treatments were extremely good. I had to have an extraction and it was painless. I will be changing to Dental 397
27th October 2016
No complaints whatsoever
Excellent Practice and Service. All staff very good and polite. No complaints whatsoever.
27th October 2016
polite and reassuring
I have been a patient of Dapo's since 2008 and have always found her dentistry work to be of excellent standard. Her manner is very polite and reassuring and she is always very gentle.
27th October 2016
I'm lucky
I have been lucky to have Dapo as my Dentist and not only is she brilliant at her job but she makes a visit to the dentist fun too!
26th October 2016
huge hug and kiss from Dapo
Wow! Used to dread the dentist for various reasons. Now? I’m more than happy to come and sit in that chair. I can't praise Dapo and her staff enough. I was greeted with a huge hug and kiss from Dapo,( she used to treat me in cullompton) and she was so gentle and understanding . Talked me through what treatment I was about to have and the dental nurse was also fabulous. Once my treatment was done I was then talked through the membership plan. The Service is excellent,I won't ever go anywhere else. Thank you,thank you ,thank you. I'm completely at ease with you and I actually look forward to seeing u again soon. My husband is also joining.
26th October 2016
Best ever
Dapo is the best dentist we have ever had and my children love coming to see her
25th October 2016
calm and relaxed atmosphere
Having been visiting the practice for some years now, this was my first visit since it changed hands. I was once again very pleased with the welcome I received from Dapo and her staff. It is nice to find that they know how important it is to have a calm and relaxed atmosphere and that their patients are reassured at all times and kept stress free. I would recommend the practice to all.
25th October 2016
I was a nervous wreck
I just wanted to say a huge thank you. Thanks to you I now smile in my photos and have so much more confidence. Even confidence about coming to a dentist, considering I was a nervous wreck when I had a check up. Thank you for your support, understanding and patience.
25th October 2016
reassuring
Everyone is very friendly and reassuring- knowing I was nervous. They were all very understanding.
25th October 2016
My teeth are really good thanks to her
I never feel anxious like I used to because Dapo tells me everything that is happening and makes sure I am not in pain. My teeth are really good thanks to her
25th October 2016
Best Treatment for years
I have not been treated with such expertise, professionalism and thoroughness combined with gentleness, kindness and understanding for many many years
24th October 2016
Staff are great
We think Dental 397 are very very good and we are well looked after,the staff are great
24th October 2016
emergency patient
I came to the practice as an emergency patient and received initial treatment on the same day and further appointments were made with ease, my new tooth is excellent
24th October 2016
Wasn't painful at all
I started this morning as I have done the last three mornings, in tears due to agonising toothache but too scared to contact a dentist. After reading some fantastic reviews about Dental 397 and how wonderful they were with anxious patients, I decided to call. Poor Lorraine first had the task of trying to understand me whilst I sobbed down the phone, partly from pain and partly from being terrified. Although they had no appointments available, hearing my distress, Lorraine spoke to the team and they gave up their lunch break to see me. Dapo was fantastic with me and explained everything she was going to do in a calm and reassuring manner. Hannah was also wonderful, regularly checking that I was ok. I really cannot fault any of the team that I met today. They really helped to put me at ease and ensured that a process that I thought was going to be agonising really wasn't painful at all! I will 100% be keeping up regular appointments now. Thank you so so much Dapo, Lorraine and Hannah. From Melissa Hawkins - a truly terrified patient till today x x
24th October 2016
terrified of dentists since I was a child
I've been terrified of dentists since I was a child. Now in my 60's, my few remaining teeth were reaching the point of no return... I had called several practices and all seemed a little too keen to go along the implant pathway. Then I spoke to Dental 397. Immediately impressed with their friendly yet utterly professional approach, I made an appointment. My first impressions just went from good to better. Several months and visits later, I can now smile without shame and have completely overcome my fear of dentists; all thanks to Dapo and her wonderful team. They are, in short, fantastic.
21st October 2016
Definitely 5 star treatment
I brought my daughter here for her first check-up and she loved it. The staff made her feel very relaxed and comfortable, which is so important at a young age. Thank you Lorraine and Dapo - Matilda can't wait to come back! Definitely 5 star treatment.
21st October 2016
most gentle and understanding dentist
I have been using Dental 397 now for some years and every single visit is a pleasure. Dapo is the most gentle and understanding dentist I have had the pleasure to know. Lorraine and Hannah are fantastic dental nurses with a real personal touch and with the up most understanding. I have nothing but praise for this practice. The clinic is decorated beautifully with a real sense of warmth that will instantly put your anxieties at ease, along with the kind and understanding staff. If you want pain free treatment with a real personal touch I urge you to go to Dental 397.
21st October 2016
First class treatment as always
Priority appointment given within 12 hours. First class treatment as always...Thank you 397 team.
21st October 2016
Simply the best!
A very professional, charming and caring team. Excellent appointment availability and great value for money. Simply the best!
21st October 2016
opening hours are great for working people
Thank you Dapo and team! Firstly the opening hours are great for working people. And Dapo is so kind and understanding and goes out of her way to help. I really trust her judgement and advice. I can not recommend highly enough. Thanks again
20th October 2016
Hugely satisfied
Fantastic dental practice. Dapo and the team are lovely, very professional and conscientious about your treatment, I am hugely satisfied with my now straight teeth and highly recommend 397 should you be looking for a permanent dental surgery for general practice or as in my case great value orthodontic treatment.
20th October 2016
always patient
Aleks is very professional and friendly. He is reassuring and is always patient if I'm nervous. I don't ever feel rushed. Very happy with his service! Highly recommend!
20th October 2016
I feel so at ease
I don't usually like going to the dentist, but with Alex I feel so at ease. It doesn't matter what procedure I have, I never get any pain. He is simply fantastic . I Highly recommend them
20th October 2016
Super professional
I had the pleasure of being a patient of Dr. Aleks Srokosz. He is a super professional, very warm-mannered doctor. I had a canal treatment, which can be the cause of much dread to many a dental patient, but he did a great, gentle job with no problems whatsoever. Highly recommended!
20th October 2016
very comfortable while I had my tooth Extracted!
I am Very happy with the level of treatment offered. As I've been messed around before by other dental practitioners my level of confidence wasn't very high to say the least! Alex explained stuff thoroughly and made me feel very comfortable while I had my tooth extracted! Would 100 % recommend him and I look forward to future dental work. Thanks 🙂
19th October 2016
superb, caring and profoundly patient
My experience with this clinic is by far the best, most pain free, dental treatment I've ever received. Dr. Alex's Srokosz is a superb, caring and profoundly patient professional. The hygienist was likewise very efficient and thorough. I'm 59 with very sensitive teeth, and finding a dental surgery of this caliber is priceless.
19th October 2016
pleasure to attend this practice
It has always been a questionable (?) pleasure to attend this practice. Both the dentists treat clients with exceptional care, kindness, consideration and explanation of the treatment. I have always been treated with respect and kindness by all the staff here and i would recommend this practice to anyone
