Given the unprecedented situation in the UK regarding the COVID-19 virus, I felt it was important to reassure you that we are continuing to keep our practice clean and safe for both you and our team.
You will appreciate that as a dental practice we work in an environment where the prevention of the spread of a whole range of infections is woven into everything that we do. Nevertheless, we are paying particular attention to the latest government guidance on the transmission of coronavirus.
To this end, we are no longer scheduling any non urgent appointments.
Patients currently in the middle of ongoing treatments will have their treatments completed as scheduled.
We are available for any urgent treatments which include pain, swelling, bleeding or broken fillings.
To keep everyone safe we have adopted the following measures
1- Spaced out appointments to enable thorough decontamination of all surfaces
2- Reduced appointments to only urgent care and pain
3- Thorough disinfection of clinical and non clinical spaces after each patient including door knobs, chair handles and desk tops
4- Use of disposable paper cups for drinks- water, tea, coffee etc
KNOW THE GUIDANCE
Before attending the practice for your next appointment we would be grateful if you would review the most up to date government guidance – https://www.nhs.uk/conditions/coronavirus-covid-19/
Keep us in the loop
Please remember to call us on 01392 879397 or email us admin@dental397.com to let us know if you wish to reschedule any of your booked appointments.
At your next appointment
Please arrive on time for your appointment.
If you are early, kindly stay in your car till your scheduled appointment time to maximise the effect of social distancing
Please use the hand sanitiser on entering the reception.
As a team, we are doing everything we possibly can to remain fit, well and able to work so that we can continue to provide our usual high standard of dental care for you.
IF THE PRACTICE HAS TO CLOSE DOWN
A voice message will be left to advice you on what to do.
Arrangements will be made to see patients requiring urgent dental treatment. Usual arrangements for membership plan patients stand.
For private patients, normal consultation fees apply in addition to the cost of treatment being done. There will be no extra call out fee charged
Thank you for your support in keeping everyone safe.
With best wishes,
Dapo & the team at Dental 397
