Excellent team here at 397. So friendly and welcoming.
Thank you. x
Jayne Ford, Exeter
As soon as I walked in through the door at Dental 397, I was made to feel welcome. The practice manager/receptionist, Lorraine Shelley, who knew beforehand that I was nervous, was kind and reassuring; I couldn’t have asked for a more caring response to my extreme anxiety.
I was then introduced to Dr Aleksander Srokosz, who was amazing. He has a gentle and kind manner that instantly put me at ease. He explained everything thoroughly and gave me constant reassurance throughout my treatment. I had to have root canal on a wisdom tooth (it doesn’t get much worse than that), and I could not believe how painless it was. After Aleks administered the local anaesthetic, I didn’t feel any of the subsequent work that he carried out on my tooth – I was impressed. I also couldn’t help but be impressed by how conscientious, meticulous and thorough Aleks was throughout my treatment. I felt safe in the care of such a highly skilled dentist.
The two dental nurses – Hannah Fay and Hannah-May Jones – were warm, caring and attentive and looked after me well during my two appointments – thank you!
I also met Dr Oladapo Olotu (the principal dentist at the practice) while I was there and she was lovely to me. I have to admit though, I was rather taken aback when Dr Olotu asked me on several occasions if I wanted anything to drink – most dentists would think this beneath them.
I have visited many dental practices over the years (having moved around a lot) and have never met such sincere and caring people. The number of times I have been disappointed, either because the dentist is not caring or patient with nervous individuals such as myself or the staff are unfriendly, have been numerous. So, to have finally found a dental practice in which everybody cares is truly wonderful. Thank you all at Dental 397, I feel fortunate to have found you.
Dr Olotu and Dr Srokosz at Dental 397 are happy to take the time to sit down and talk to their patients and do their best to help them through their fears. Surely, a hallmark of compassionate dentistry.
Mrs A.C ,Devon
I shouldn’t enjoy coming to the Dentist- but I do!!
Such a fantastic team. Love Helen x
Helen-Clay Chapman, Devon
The quality and care I receive at Dental 397 is beyond compare.From the cleanliness of the surgery to the caring professionalism of Dapo and her team, it is exceptional.It’s not just the high quality dental work using the latest technology and surgical instrumentation but the thoughtful little extras (often at no charge) which demonstrate just why this practice excels in customer care.
After having a dental trauma, I required quite extensive treatment. Aleks made me feel fully involved along the journey and explained every step thoroughly. He has restored my faith and increased my confidence when visiting the dentist. Every aspect of the experience was fantastic and my teeth are just awesome, so thank you!
I honestly don’t have enough words to describe my experience today. I am a 30 year old mother of one with A LOT of dental problems and the absolute biggest fear of the dentist. (I’ve always said I would rather relive my sons c section any day than to have any dentist come near me after a terrible experience i had as a teenager). I came across this practice by accident when looking for a emergency dentist after the millionth sleepless night filled with toothache. I didn’t know what to expect. A lot of dentists have turned me away because of my level of anxiety or forwarded me to have my dental work at hospital which i have never followed through due to me other biggest fear… being put to sleep. Today i had a troublesome tooth removed that has desperately been needed to be gone for YEARS! This tooth… has been the vain of all my problems in recent years. Many dentists have told me it will only be possible to remove this tooth by oral surgery under a general anesthetic. So when i was told today that they were going to remove it i went into a full blown anxiety attack. Well, can i just say…. she did the most perfect job. Oladapo is the first dentist to ever be able to get the job fully done because of her incredible ability to ease my anxiety and say all the right things to make me feel safe and confident in her hands. She has literally changed my life. I have no after pain. No swelling. And during the procedure every second i was expecting the worst only to find i had been met with the absolute best dental care i have ever experienced in my life. She is thorough yet gentle and places great care on her patience giving you all the time you need with an incredible amount of patience. She showed great knowledge in health and made me realize and learn so much why i need certain work doing to my teeth. With great care and amazing work she removed my troublesome tooth (or what was left of it) with no problem at all, the tooth many dentists told me needed to be surgically removed and that i would need to be put to sleep for, she removed!!!!!! And while she did i felt absolutely no pain, didn’t need stitches or surgical work and made me as comfortable as she possibly could. Once my anxiety eased i swear i could have fallen asleep while she did the work! This is the longest review i have ever left in my life but it is so deserved as this experience has changed my life. I cannot wait now (believe me i never thought i would see the day where i would say that) to have the rest of my teeth sorted out by her. I am actually excited. I cannot wait to be healthier, happier and PAIN FREE! All thanks to Oladapo. The most incredible dentist i have ever had the pleasure of meeting. And trust me, i am a tricky patient. Riddled with anxiety and terrible teeth. It says a lot coming from me 😉 as every dentist has only terrified me. Not Oladapo. Thank you SO MUCH. If dental angels exist… they exist here at Dental 397!
I am always nervous when visiting a dentist but here everyone is very friendly and Dapo puts me at ease. She is an excellent dentist. Thanks to everyone
I came in today for front teeth fillings and I couldn’t be happier with the care I received! All the staff are absolutely amazing. Aleks and Hannah were caring, gentle and made my dental experience perfect ( if that’s possible ) , I’m so happy with my teeth and can’t thank all of you at dental 397 enough for giving me my smile back! All staff are welcoming and nothing is ever to much trouble. I have recommended you to several people now and I will continue to do so. All of you together have given me my confidence back.
Lorraine was really great with talking me through the money side of things and answering all my many questions!
Please thank Aleks and Hannah for me as I can’t stop smiling!! And Aleks was just brilliant
Thank you all so much.
(a now dentist loving patient)
Absolutely fantastic experience, would highly recommend. Very welcoming staff and amazing customer service.
Brilliant place, very welcoming and very caring. Never hurt you and always help you out! All the staff are so kind! Lovely place, wouldn’t go anywhere else!
Very professional and excellent service
Dapo is the most gentle and understanding dentist your likely to meet. Lorraine and Hannah are fantastic dental nurses with a very personal and understanding touch.
I have but only praise for the practice and it’s staff. If you want exceptionally service with pain free treatment I urge you to come and visit Dental. Beautifully decorated and furnished with a personal touch, the practice will leave you feeling easy and ready for any treatment along with the caring and understanding staff.”
Fantastic surgery with a real homely feel. Surgery was clean, comfortable and very welcoming. All staff extremely friendly and explained everything. Easy to get to and ample parking. Perfect!
Dental 397 is a fantastic dental practice. I had a wisdom tooth extracted by Dapo; the tooth was impacted which made the extraction difficult (it took 1 hour), and I was in pain for a few weeks afterwards. However, Dapo and her team were fantastic throughout the process; during the extraction itself she and Hannah (the dental nurse) made me feel relaxed and at ease, and in the immediate aftermath the careful explanation of what she had done and what I should do next was reassuring. For the next few weeks (during the Christmas period) Dapo answered emails and saw me several times – including on Boxing day – to check up on me, give me advice on how to manage the pain, put in/take out stitches, and ease my worries. The gum has now completely healed and I am pain free. I cannot give enough praise to Dental 397, and thoroughly recommend them. I live in London but travel down to Exeter (where my parents live) simply to use their services; I wouldn’t go anywhere else for treatment. Thanks so much guys!
Starting with a warm welcome and a cup of coffee through a sensitive and thorough New Patient assessment I was continually reassured by Alex and Hannah that I was in the hands of professionals who cared for me as a patient.
I was provided with verbal and photographic information regarding my teeth and requirements going forward, and was given impartial advice regarding what procedures might be necessary or not; although the decision was left to me.
To be highly recommended.
Up to date – polite reassuring friendly and didn’t feel rushed Fantastic job thank you
A great practice with attentive and welcoming staff. Felt very at ease throughout and was pleased with the results. Thanks Dapo!
I have never felt so safe and confident in the dentist as when Dapo and her staff looked after me. I would recommend this practice to anyone. Thank you so much. A much smilies person 😃 Kay
I have been with the Dental 397 practice for some time now and cannot recommend them highly enough. Dapo (Oladapo Olotu) who is my Dentist is excellent and explains everything she is going to do in a way that it is very reassuring and easy to understand. All the Dental Nurses/Receptionists are very friendly and put you at ease when you are undergoing any treatment. The reception area is very welcoming and relaxing I would recommend Dental 397 to anyone looking for excellent dental care.
As I’ve got older, I’ve got more and more terrified by going to the dentist but Dapo has cured that. I have total trust in her, she has a good manner with her patients and takes time and care.
I had a crown last year that is a long procedure and I was absolutely fine and relaxed throughout! I never thought I’d be able to do that. Thank you
I am a dental surgeon myself and I met Dapo on a hands-on course two years ago, where we were practising composite restorations.
During that day I got to know her as a very sympathetic lovely person and a very skilled professional.
Now I needed some dental treatment myself and I chose to get it done by Dapo.
I am very pleased with the results she was able to achieve for me and impressed by her skills and quality of care.
I can highly recommend her and this practice.
Thank you 🙂
Friendly, accessible, efficient, unrushed, and providing a full discussion about treatment options. Highly recommended
I would highly recommend this clinic.
The dentist and all the staff are extremely professional and kind! I would recommend this practice to anyone!
Thank you all !!!!!
After being in lots of pain with a wisdom tooth which had become infected I was thankful that I have a fantastic dental practice to call! I phoned at 8.30 and got an emergency appt at 11am. Alexander was absolutely fantastic and he made me feel so at ease. The dental nurse was lovely and very friendly. My tooth is healing nicely and I’m no longer scared of the dentist!!! Just wanted to say thank you for making me better before Christmas!!!
This is by far the most caring, friendly and professional dentist surgery I have ever been to. I am a very nervous patient due to previous dental work. I saw Aleks and he was absolutely amazing. He was so caring and explained every step throughout the process. I could not believe the attention to detail my filling was both completely painless and looks just like a tooth. Aleks had taken great care to match the shade and pattern of my other teeth and the results are incredible. All the staff were so kind and i am so impressed with the service, I have already booked my follow up. I highly recommend Dental 397.
It is wonderful to come to a very gentle dentist and if you need antibiotics they are supplied so one doesn’t have to go to a pharmacy.
I have been with Dental 397 for a while now. I originally joined because i am a very nervous patient and they offered sedation, however this is no longer available and despite my anxiety i have remained with Dental 397. The time and patience they have with their patients is oustanding. They make me feel at ease and i can honestly say that i don’t miss the sedation. They have changed my attitude towards visiting the dentist and all the dentists there are lovely including the dental nurses who also have empathy for nervous patients. Many people ask me why i dont go to NHS if i don’t need sedation and i say to them that i stay with Dental 397 for the friendly welcome and superb dentistry. I would not hesitate to recommend Dental 397 to others, especially those that are anxious like me. I can’t thank them enough.
At last i am not scared to come to the dentist.Excellent work!!!
All the staff are very helpful and considerate
Nona Cummins,Dunkerswell ,Devon
From the moment i arrived at the practice to the moment i departed after the whole treatment process (2 visits) I found nothing but complete professionalism by all involved with Dental 397. The atmosphere was totally relaxing and the dental treatment that i received was given in the most informative manner one could wish for. At all times i was ”educated” on the whys and wherefores on what was going on and at no stage was i in any doubt on what was occurring. After both visits i received a phone call within 24 hours inquiring after my health and any after effects of the treatment.
I cannot give praise enough for the whole experience that i encountered with Dental 397, Dapo and the other members of the Team. Im convinced that at one point on the main visit (3 hours treatment) i fell into a light sleep, i was that relaxed.
Total satisfaction from start to finish.
Carl Rose, Exeter ,Devon
I chose Dental 397 because Dapo is a very good dentist. The Staff are very friendly and the practice is lovely.
Agata Davey, Exeter ,Devon
Today was the second time I have visited this lovely practice. The staff are friendly and explain everything throughout the treatment to make you feel at ease. I would highly recommend Dapo and the hygienist here.
Emma Waldrom, Exeter ,Devon
A great dental practice. The team are so friendly and helpful. It is a professional yet relaxed environment. I could not rate them highly enough. If you are looking for a new dentist go and see Dapo!!
Alan Jeffery, Exeter ,Devon
Aleks is the only dentist i will come back to now.I am a very nervous patient,he is very patient and has never hurt me.
Jema Fowler, Exeter ,Devon
A very calm environment. Very professional and thorough,i feel like i always get the best treatment i have ever had.
Helen Ward, Exeter ,Devon
I am glad to have found someone who takes their time and explains as they go along what they are doing.Thank you Dental 397
First ever visit to see Trish the hygienist,very thorough-my teeth are squeaky clean almost sparkling. A lovely welcoming friendly relaxed surgery.
Judith Carter,Exeter ,Devon
Great people and really friendly and informative. Usually a nice experience.
Barry Mcnamara, Exeter ,Devon
I enjoy coming here. Very friendly and helpful team.
Barbara Ball, Whimple, Devon
Everyone is always far efficient, professional and friendly.
Almost a pleasure to come here 🙂
Ann Corbin, Exeter, Devon
Friendly, compassionate and professional.
All staff are very approachable and willing to help with any concerns.
Amanda Williams, Topsham, Devon
As always, pleased with everything and the advice given.
Staff as always again very polite and friendly.
Wendy Dunn, Dawlish Warren, Devon
Always happy to come here and visit the practice.
Always smiling and happy people around which makes treatment easier.
Peter Pitko, Exeter, Devon
Well what can we say, even though Joergem doesn’t like coming to the Dentist, all the staff here have made us feel relaxed.
All the treatment have been excellent and we are made to feel welcome.
Janet& Joergem Bounde, Newton Poppleford, Devon
Dapo, thank you for your kindness and caring assistance.
I am now confident, with my new smile, to look for employment next year and smile confidently at my son’s wedding next October.
After my last treatment my car wouldn’t start and the kind and helpful assistance of Lorraine calling on a friend to help me start my car was really “going the extra mile”.
Thank you to a wonderful team!”
J. Shimbles, Tiverton, Devon
It took many appointments for me to get comfortable with the previous owner but would still get that knot in my stomach and shake constantly whilst sat in the chair. When I realised that the practice had changed hands I put off my appointment for as long as possible until I couldn’t bear the pain any longer.
It’s no exaggeration to say that I sat shaking and crying during the first appointment with Dapo but she did her best to put me at ease with her warm welcoming smile and friendly personality, expertise, honesty and absolute professionalism. I no longer put off my appointments and no longer get that horrid, tight knot in my stomach. It’s obviously still not my first choice of place to hang out but Dapo and her practise are definitely my first choice of dental practise.
The waiting room is clean, bright, fresh and reminds me of a sitting room with comfy chairs, drinks and up to date magazines (not that there’s ever time to read through them as appointments are always on time).
The staff are also warm and very welcoming. Lorraine the head nurse has been there for as long as I’ve been going and her calm and friendly nature help to keep me calm before heading into the chair.
I thoroughly recommend Dental 397 to everyone especially anyone that is as fearful as me of the whole experience not just being in the chair.
Sophie. Pinhoe, Exeter
What a good and caring and gentle dentist.
I had total confidence in her.
Thank you to all the staff who were very informative, helpful and full of smiles.
Mrs. D. Athieson
Dapo saw me the same day it was so refreshing to receive a warm welcome when I arrived at the practice – she’s such a nice person and puts you instantly at ease.
I would recommend anyone to go to/switch to this practice. The premises are immaculate and you really can tell the team care about how it looks and the service they provide.
Dapo as a dentist is very professional and gentle and so I would, without hesitation, also recommend her for anyone who is nervous of visiting a dentist for treatment.
By far the best service I have EVER received from a dentist and was so impressed I signed up to the practice before I left. More dental practices should take a leaf out of Dapo’s book!
W. Aspinall, Exeter, Devon
Dapo, Lorraine, Hannah and Amanda xxxx
For years I had a dentist who, to me, was reminiscent of a battlefield surgeon in the American Civil War !! Because of that, I didn’t go to the dentist for quite a few years. Then I signed up with these wonderful people. AND NOW, I look forward to going!!
No stress, no pain, a lovely atmosphere, everything explained to me – and a bag of goodies when I leave.
The loveliest ladies that I have ever let loose on my gnashers. AND they donated nearly £300 to my abseil for the CHSW.
Angels – in scrubs !!! xxxx
Tank Sherman, Devon
I would recommend Dental 397 to anyone, particularly to those who have had less care and more stress elsewhere.
Paul Ellison, Dawlish, Devon
Dapo is always very welcoming and positive.
She is very patient and will always listen to any concerns you may have.
She takes her time to answer any questions you may have very comprehensively and is so gentle in administering any treatment necessary.
To summarise the dental care Dapo provides is very affordable and excellent in quality .
DO NOT hesitate to visit her and her team. I can guarantee that you will be very pleasantly surprised
Mrs E. Jones, Topsham, Devon
Nothing was too much trouble, excellent communication throughout.
My treatment was first class from start to finish.
I have no hesitation in highly recommending this practice;
customer care and professionalism were second to none. Thank you.
Simon Foster, Exeter, Devon
Great with my two boys at check up today. Thanks.
N. Solly, Okehampton, Devon
Caroline Quartly and Jaime Leigh, Exeter, Devon
Shirley Pett, Exeter
Mr & Mrs Ellison, Dawlish
H. Pearson, Exeter
MD Russell, Kingskerswell
Julie, Budleigh Salterton
W. Cousins, Exeter, Devon
Her manner is very polite and reassuring and she is always very gentle.
Helen Johnson, Taunton, Somerset
Kate Stamp, Moretonhampstead, Devon
Jen Hamesbrook, Exmouth, Devon
Jen, Lucy, Jessie and Karl Emeleus, Cullompton, Devon
I would recommend the practice to all.
Mr R Wilcocks, Devon
Even confidence about coming to a dentist, considering I was a nervous wreck when I had a check up. Thank you for your support, understanding and patience.
Wendy Dixon, Dawlish
Pam Bishop, Crediton
E.J Clements, Exeter
Mr & Mrs Bishop, Exmouth
Mrs S Fisher, Exeter
Melissa Hawkins, Exeter
Lizzy Hankin, Beer, Devon
Lisa senior, Matford, Exeter
Dapo is the most gentle and understanding dentist I have had the pleasure to know. Lorraine and Hannah are fantastic dental nurses with a real personal touch and with the up most understanding.
I have nothing but praise for this practice. The clinic is decorated beautifully with a real sense of warmth that will instantly put your anxieties at ease, along with the kind and understanding staff. If you want pain free treatment with a real personal touch I urge you to go to Dental 397.
Tristian Babington-Taylor, Exeter Devon
Ian Hurved, Exeter Devon
Peter Morling,Sidford Devon
I have always been treated with respect and kindness by all the staff here and i would recommend this practice to anyone